Frequently Asked Questions

My beard oil is a skin moisturizer that helps to replace your skin's naturally produced sebum oil. Sebum is slowed down during hair growth, climate changes, clogged pores due to dirt, sweat and dry skin. Beard oil should be massaged into the palms and applied directly to the skin underneath the beard to help hydrate from the inside out. This is the foundation for a healthy, great looking beard of any length. Think of your beard as a plant or grass and your skin as the soil that needs to stay fertilized.

My beard balm is a leave-in, deep conditioner that's made for the hair itself. It's used to soften coarse, brittle hair, de-tangle and also revitalize. Our beard balms contain only organic ingredients such as cocoa butter, mango butter and beeswax. The presence of beeswax offers some hold, not like a wax, but helps keep the beard hairs tame and somewhat in place. Pair balm with oil for all around texturizing and great feel.

My whipped beard butter is also for the hair itself. The main difference here is the absence of beeswax. It also serves as a leave-in, deep conditioner that's great for use anytime, especially before bed. All beards get great benefits from the butters, during those times that hold is not needed. Since the ingredients are all natural, there are a number of other uses for them like a face cream or full body lotion.

My beard washes are formulated for the much more sensitive skin on your face. Many regular shampoos contain chemicals like sulfates and parabens that the scalp can withstand but the face can not. The key to healthy skin is hydration so if it's being dried out by mass produced soaps and harmful shampoos, health will be the last thing that it experiences. Unless absolutely necessary, one should only wash their beard two or three times a week. Doing it too often can further strip the skin of the natural oils it produces and needs. Rinsing the beard and using a shampoo brush between washes can help combat the build up of dirt and oil than can clog the pores.

Customers do not need a PayPal account to 'pay with paypal'. You can enter your card information there as well.

You can also pay with apps like Venmo and Cash App. Copy your order number and paste it into the message when sending payment.

All of our products are handcrafted in Shreveport, Louisiana USA where we ship from. We primarily use the US Postal Service. Our rates are as follows:

First Class Mail (3-5 business days)($6.99 on average, up to 15 ounces)

Priority Mail (1-3 business days)($8 or more on average, up to 5 pounds)

First Class International Shipping (up to 15 business days)($26 flat rate, up to 2 pounds)

Please allow for 1-3 days processing time for each product order. Our preordered beard swag (hats, shirts, hoodies) can take up to 3 weeks for delivery.

Once an order is placed, you should immediately receive an order confirmation email. Look it over and make sure all shipping information is accurate.

Once your order is fulfilled and a label is created, you should receive a shipping confirmation email. Your tracking information will be included. You must copy that tracking number and paste it into usps.com to see updates. Please allow 24 hours for the postal service system to update.

If you have not received these email, try checking your spam or junk folders. If they are found. Mark these emails as safe or 'not spam'.